- Fran Berman
- "Your Company Trainer"
- Professional Speaker and Author
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"It is not the strongest of the species that survive, nor the most intelligent, but the most adaptive to change." - Charles Darwin The business model that worked yesterday is obsolete today. Family life isn’t what it used to be. And the rate of change is getting faster and faster. Whether change comes unexpectedly from outside or intentionally from within, it can be a challenge. Through business reorganization or personal issues, let the Seven C’s be your instruments to navigate the rough waters and see clear skies ahead.
Sailing the Seven Stormy C's of Change
— Printable Version
“Either write things worth reading, or do things worth writing.” - Benjamin Franklin Every organization needs a clearly communicated e-mail policy. In July 2000, Dow Chemical fired 50 employees for wrongful use of e-mail. Do your people send e-mails that may cause legal problems? Protect your bottom line. How much time do employees spend reading and sending jokes, stories, and chain letters? Do they treat e-mail as business correspondence or casual conversation? E-mail can be costly in lost worker time, decreased productivity, unnecessary server storage, and high system administration costs. Controlling costs is not enough. Building the business and using e-mail productively are vital to long term success.
Time is money. Everyone will maximize e-mail with this “must attend” program.
E-Mail Mastery
— Printable Version
Priorities and Projects: Getting the Right
Things Done
“If only I had more time!” We all have only 24 hours in a day, 365 days per year. Like money, we can budget it. Unlike money, we can’t save or borrow it. We can negotiate it when others demand our time. Learn how the most effective people identify, track, and complete daily priorities. Find out practical techniques and tools that successful project managers use to get their projects done on time, on scope, and on budget. Identify when, to whom, and how to delegate, and how to keep track. Leave work on time, less stressed, and without guilt. You will learn practical skills and:
Priorities and Projects: Getting the Right Things Done
— Printable Version
Have you ever lost customers and not known why? Did you find out when it was too late? Do your employees keep customers happy, or drive them away? On the average, a satisfied customer tells four people about the good experience, while an unsatisfied customer tells twenty people about the bad experience. That means you have to work five times harder to balance your business. The level of your customer service can help your business thrive or make it crumble, and destroy employee morale in the process. Find out the secret recipe for excellent customer service.
Championship Customer Service
— Printable Version
Business Writing That Means Business
Does your writing earn you respect from management and admiration from your peers, or destroy your credibility and undermine your job effectiveness? Improve your business writing and become an indispensable member of the team. You will learn practical skills and:
Business Writing That Means Business
— Printable Version
Layoffs are often necessary, but they’re never pleasant. Managers usually focus on how they’re going to tell the employees being laid off. But what about those who stay? Fran Berman lived through several layoffs and was one of those who stayed. She knows firsthand what goes through employees’ minds and the emotions that ripple through their bodies. She shares her insights on how to manage and motivate people who are overworked, expected to do more with less, and afraid they’re the next to go. Fran provides specific strategies to pump them up and not burn them out. Life After Layoff:
Survival Skills for Those Who Stay — Printable Version
Are you being pulled in several directions at once? Do you think of home when you’re at work and of work when you’re home? Are you helping others achieve their dreams and forgetting your own? Get in the driver’s seat and take control of your life. Fran Berman shares how she confronted personal crises, made hard choices, and overcame overwhelming obstacles. She reveals how to identify ineffective behaviors that perpetuate the problem. In this interactive inspirational session, you’ll discover your strengths and how to use them to change your life. Identify who lifts you up and who drags you down. Decide what to do about relationships that drain you. Lead the life you want instead of the one someone else thinks you should. This motivational and inspirational program can be offered as a keynote, break-out, or general session. Finding
the Right Balance as you Realize Your Dreams — Printable Version
Do you know where everything is, but no one else does? Does disorganization slow you down, throw you into a panic, and threaten your credibility? Turn piles into files and create an information retrieval system that speeds you through your busy day. In this entertaining program, you’ll learn:
Clear the Mess, Find Your Desk
— Printable Version
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For more information about professional speaker Fran Berman's keynotes, seminars and products, contact:
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